FAQ
Frequently Asked Questions
FAQ
Frequently Asked Questions
General
Booking
payment
Refund
General
We are open from 10:00 AM to 6:00 PM, Monday through Sunday, including holidays.
Our main office is located at Gaur City Center , Greater Noida West . We also have several branch locations, which you can find on our website under the “Locations” section.
You can reach our customer service team by calling +91 8448303174, emailing support@believeride.com
You can make a reservation online through our website, by calling our reservation hotline at +91 8448303174, or by visiting any of our branch locations.
You will need to provide your aadhar card, pan card, bank passbook, passport size photo and contact details. Additional identification may be required for certain rentals.
We accept major payment methods including cash, debit card, credit card, and Discover.
Yes, we offer several insurance options, including Collision Damage Waiver (CDW), Personal Accident Insurance (PAI), and Supplemental Liability Insurance (SLI). You can choose the coverage that best suits your needs when making your reservation.
Our vehicles are provided with a full tank of gas, and we ask that you return the vehicle with a full tank. If you are unable to do so, you will be charged for refueling at our current rate.
FAQ
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